HN 347 HN347 UNIT 7 QUIZ ANSWERS - KAPLAN
Kaplan HN347 Unit 7 Quiz Answers
Question 1
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Variations in our tone of voice or in its pitch, expression, or rate of speed are known as:
paralinguistics
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occulesics
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linguistics
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kinesics
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Question 2
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Which of the following is a not a characteristic of supportive communication?
Validating, not demeaning
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Descriptive, not evaluative
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General, not specific
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Conjunctive, not disjunctive
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Question 3
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According to your textbook, people in the United States think at a rate of about ________ words per minute and speak at a rate of about ________ words per minute.
500; 150
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150; 500
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450; 200
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200; 450
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Question 4
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Which of the following types of messages might provoke defensiveness on the part of recipients?
Hidden agendas
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Non-judging
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Encouraging
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Personal
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Question 5
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Sandeep acknowledges cultural differences but trivializes them, believing that human similarities far outweigh any differences. Which of the following types of thinking does he have?
Ethnocentric
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Geocentric
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Ethnorelative
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Polycentric
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Question 6
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The key to effective persuasion is the ________ of the source.
position
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credibility
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authority
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sincerity
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Question 7
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________ statements clearly relate to what was said previously and move the conversation forward.
Disjunctive
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Injunctive
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Adjunctive
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Conjunctive
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Question 8
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________ behavior occurs when a person feels or anticipates some sort of threat.
Stereotyping
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Offensive
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Threatening
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Defensive
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Question 9
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Personal space is also known as:
tactiles
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occulescis
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proxemics
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kinesics
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Question 10
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A helping relationship where one hires a management consultant is known as:
informal
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semi-formal
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formal
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None of the above
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