HN 347 HN347 UNIT 5 QUIZ ANSWERS - KAPLAN
Kaplan HN347 Unit 5 Quiz Answers
Question 1
The two-factor motivation-hygiene theory was proposed by _____.
Maslow
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Herzberg
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Aldefer
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Juran
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Question 2
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Mowday suggested that equity theories can also be applied to _________ exchange relationships in organizations.
social
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political
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economical
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cultural
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Question 3
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Equity theories present a model of motivation based on the notion of _____.
organizational structure
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social exchange
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political relationships and ambiguity
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equitable relief
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Question 4
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Which of the following is not an assumption of Theory X?
People are resistant to change.
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Workers lack ambition.
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Workers are basically gullible and not bright.
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Workers are creative.
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Question 5
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Which of the following is not an assumption of Theory Y?
People are not passive by nature and are capable of self-control and self-direction.
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Work is natural and pleasurable.
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Workers are not resistant to change.
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Workers are resistant to change.
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Question 6
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People with high self-efficacy tend to set _____.
reasonable goals and exceed expectations
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high personal goals and to perform well
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achievable goals and share their accomplishments
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high goals and consistently do not achieve them
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Question 7
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Maslow’s hierarchy of needs was based primarily on his observations in a(n) _______ setting.
organizational
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managerial
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clinical
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physiological
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Question 8
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Projection is a mental process in which we _____.
attribute or assign our own feelings, motives, or qualities to other people
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chart the feelings, motives, or qualities of other people
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ignore the feelings, motives, or qualities of other people
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influence the feelings, motives, or qualities of other people
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Question 9
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Expectancy theories suggest that if people believe that they possess the skills and abilities needed, their _________ will result in good performance.
hard work
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sincerity
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expectations
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talent
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Question 10
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McGregor’s suggested strategies that can be considered consistent with Theory Y assumptions are _____.
delegation, job enlargement, and participative management
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delegation, job creation, and leadership
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job creation, leadership, and change management
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job enlargement, change management, and delegation
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