HN 347 HN347 UNIT 2 QUIZ ANSWERS - KAPLAN
Kaplan HN347 Unit 2 Quiz Answers
Question 1
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In terms of roles people can play, the four types of creativity are:
Innovation, Sublimation, Extension, and Duplication
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Innovation, Synthesis, Extension, and Duplication
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Invention, Sublimation, Synthesis, and Implementation
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Incubation, Idealization, Synthesis, and Verification
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Question 2
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Pick the best set of adjectives that may be negatively associated with creativity.
Eccentric, commonplace, resourceful
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Overconfident, judgmental, humorous
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Conventional, submissive, affected
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Reflective, commonplace, persistent
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Question 3
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Creativity allows public organizations to be:
Adequately funded for future operations
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Responsive and to develop new and better ways of serving citizens
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More process oriented
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Efficient at reducing overheads
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Question 4
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Which of the following is not considered impediments to creativity?
Language barrier
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Social barrier
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Adherence to status quo
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Exploring multiple options
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Question 5
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The biggest challenge facing public and private enterprises in the future will be:
The neutral pace and the separation of global society into individual systems
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The accelerating pace and complexity of global society operating as a massively interconnected system
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The decline of global society to operate as an interconnected system
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The decline of global society to operate as an individual system
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Question 6
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In the creative process, “verification” is:
The final step involving testing
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The penultimate testing step before actual “implementation” stage
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The step following “implementation” to measure results
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The process of verifying that everybody understand the problem
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Question 7
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In order to create a culture of innovation, organizations often have to:
Hire consultants
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Modify or create new myths, stories, language, and metaphors
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Establish success parameters
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Modify employee expectations
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Question 8
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Which of the following is not a characteristic of the creative process?
Long, rather than short in duration
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Ambiguous, rather than certain and concrete
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Involving simple mental models to solve bigger problems
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Oriented towards defining problems rather than finding short-term fixes
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Question 9
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The five steps of the creative process are:
Preparation, Incubation, Illumination, Verification, and Implementation
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Verification, Incubation, Concentration, Idealization, Preparation
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Incubation, Discussion, Illumination, Verification, and Implementation
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Preparation, Concentration, Incubation, Illumination, and Verification
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Question 10
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Which of the following sets forms a part of the key elements of a creative organizational climate?
Communication, competition, and change
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Change, reward, and orientation
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Trust, diversity, and rewards
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Competition, diversity, and rewards
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